Privacy Policy, Terms of Service, & Frequently Asked Questions

SendSweep Privacy Policy

Effective Date: November 24, 2025

1. Introduction

Welcome to SendSweep. We are committed to protecting your privacy. This Privacy Policy explains how SendSweep (“we,” “us,” or “our”) collects, uses, shares, and protects information in connection with our mobile applications, SendSweep and SendSweep Lite (collectively, the “App” or “SendSweep” in some places herein), and our website, SendSweep.com (the “Site” or “our website”).

This Privacy Policy applies to the SendSweep company, SendSweep App, SendSweep Lite App, and it’s users/clients/customers.

2. Information We Collect

We collect several types of information. We clearly distinguish between data collected on our servers and data that remains on your device.

A. Personal Information You Provide (Stored on Our Servers)

Account Information: When you create an account, we collect your name, email address, phone number, and other identifiers.

Payment Information: When you make a purchase, our third-party payment processors (Google Play Billing / Google Pay for in-app purchases and Stripe for website purchases) collect payment information.

Communications: If you contact us, we may collect a record of that correspondence.

B. Information Collected Automatically (Stored on Our Servers)

Usage & Analytics Data: We collect information about how you interact with our App, app performance, and crash logs.

Device Information: We collect information from your device, including hardware model, OS version, and unique device identifiers.

Advertising ID (AD_ID): Through the Android permission com.google.android.gms.permission.AD_ID, we may access your device’s Advertising ID to provide analytics and measure marketing performance. We do not use this ID to directly identify you as a person.

3. Our Core Privacy Promise (On-Device Data Only)

A key principle of SendSweep is that your private communications stay private. The App’s core functions access the following sensitive data, which is processed only on your device and is never uploaded to, stored on, or collected by our servers (Firebase/Firestore):

Your Contact List

Permissions: READ_CONTACTS

Usage: Used to display and select your contacts when composing or sending messages.

Your Photos, Videos, Audio, and Files

Permissions: READ_EXTERNAL_STORAGE, WRITE_EXTERNAL_STORAGE

Usage: Used so you can attach, send, receive, save, and manage multimedia files (such as photos, videos, audio clips, and PDFs) in SMS/MMS messages.

Your SMS/MMS Messages

Permissions: READ_SMS, WRITE_SMS, RECEIVE_SMS, SEND_SMS, SEND_MMS, RECEIVE_MMS, RECEIVE_WAP_PUSH

Usage: Used to send, receive, display, and manage your SMS and MMS messages on your device when SendSweep / SendSweep Lite are acting as your messaging app.

We do not store your message history, contact list, or call log on our servers. This data stays on your device and is only accessed by the App to perform local functions (for example, showing your contact list, showing recent callers when starting a New Chat, or attaching a photo).

4. Permissions and How We Use Them

The Android version of the App requests the following permissions, as declared in our AndroidManifest.xml, strictly to provide core messaging and dialer functions.

AndroidManifest

We group permissions by purpose:

A. Messaging & Call-Related Permissions

SMS & MMS Handling

Permissions:

SEND_SMS, RECEIVE_SMS, READ_SMS, WRITE_SMS

SEND_MMS, RECEIVE_MMS, RECEIVE_WAP_PUSH

Usage: Required so the App can function as an SMS/MMS messaging app: sending, receiving, reading, writing, and organizing your text and multimedia messages on your device.

Phone & Call Features

Permissions: READ_PHONE_STATE, READ_PHONE_NUMBERS, CALL_PHONE, MANAGE_OWN_CALLS

Usage:

Detects SIM state and phone number where possible, to identify which number is used for sending messages.

Supports the Auto-Dialer feature to place calls you initiate from inside the App.

Manages call-related flows that are part of the Auto-Dialer or messaging experience (for example, tracking when calls start or end).

B. Files, Camera, and Microphone

Files & Media

Permissions: READ_EXTERNAL_STORAGE, WRITE_EXTERNAL_STORAGE

Usage: Allows you to attach photos, videos, PDFs, and audio files to messages, and to save received media to your device.

Camera

Permission: CAMERA

Usage: Allows taking photos or videos directly within the App to attach to an MMS message.

Microphone

Permission: RECORD_AUDIO

Usage: Allows recording voice notes or audio clips inside the App to attach to messages.

C. Network & MMS Routing

Internet & Network State

Permissions: INTERNET, ACCESS_NETWORK_STATE, ACCESS_WIFI_STATE

Usage:

Checks whether you are online and whether you are using Wi-Fi or mobile data.

Uses the Internet to download MMS content (when allowed by your carrier), sync non-message account data, and connect to our backend (Firebase/Firestore) for account functionality.

Change Network State / Force Cellular for MMS

Permission: CHANGE_NETWORK_STATE

Usage:

Used to control how MMS messages are sent. Many carriers require MMS to be sent over cellular data, not Wi-Fi.

When necessary, the App can temporarily switch or route MMS traffic over your cellular network even if Wi-Fi is turned on, so that your MMS messages send and download correctly.

This is done only for MMS connectivity. We do not inspect or route your other internet activity to our servers.

D. Foreground Services & Background Behavior

Foreground Services

Permissions:

FOREGROUND_SERVICE

FOREGROUND_SERVICE_DATA_SYNC

FOREGROUND_SERVICE_REMOTE_MESSAGING

FOREGROUND_SERVICE_PHONE_CALL

Usage:

Keeps critical background services running reliably while following Android’s foreground service rules (for example, showing a notification while running):

Data Sync: For background message sending and status updates.

Remote Messaging/MMS: For reliable MMS download and processing.

Phone Call (Auto-Dialer): For managing active call states during automated dialing sessions.

Restart on Boot

Permission: RECEIVE_BOOT_COMPLETED

Usage: Automatically restarts necessary listeners and background services (such as SMS/MMS receive handlers, scheduled messages, or auto-reply services) so you don’t miss messages after your device restarts.

Scheduled Messages

Permission: SCHEDULE_EXACT_ALARM

Usage: Enables the “Schedule Message” feature so that messages can be sent at an exact time you choose, even if the device is idle (subject to system limitations).

E. Notifications & Advertising ID

Notifications

Permission: POST_NOTIFICATIONS (Android 13+)

Usage: Used to show notifications for new messages, calls placed via the Auto-Dialer, background service status, and other important events.

Advertising ID

Permission: com.google.android.gms.permission.AD_ID

Usage: Allows access to your device’s Advertising ID, which is used solely for analytics and measuring marketing performance. We do not use this ID to sell your data to third parties.

5. How We Use Your Information & Legal Basis

We use the information we collect for the purposes described below. For users in the European Economic Area (EEA), we must have a “legal basis” for processing your data:

To Provide and Maintain Our Service
Examples: create your account, process payments, operate core app functions like messaging, MMS, Auto-Dialer, and scheduled messages.
Legal Basis: Performance of a Contract.

To Improve Our App
Examples: analyze usage, fix crashes, improve performance, conduct marketing analytics (including use of Advertising ID).
Legal Basis: Legitimate Interest.

To Communicate With You
Examples: respond to support requests, send receipts, send important account or service emails.
Legal Basis: Performance of a Contract and Legitimate Interest.

For Security & Legal Reasons
Examples: prevent fraud, enforce our terms of service, comply with legal obligations and requests from authorities where appropriate.
Legal Basis: Legal Obligation and Legitimate Interest.

6. Data Security

We take the security of your data seriously. All communication between the App and our servers (Firebase/Firestore) and with our payment processors (Google Pay, Stripe) is secured using industry-standard Transport Layer Security (TLS/SSL) encryption.

Your account information stored on our servers is protected by encryption and secure access controls.

7. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information only in the following limited circumstances:

With Our Service Providers:
We use third-party companies to operate and support our services. They are obligated to protect your data and only use it for the services we request. These include:

Google (Firebase, Firestore, Google Play Billing / Google Pay): For our cloud backend, database, analytics, crash reporting, and processing in-app payments.

Stripe: For securely processing payments made via the website or outside the mobile app.

For Legal Reasons:
We may disclose your information if we believe it is required by law, regulation, legal process, or governmental request.

8. International Data Transfers

Our servers (provided by Google Firebase) are located in the United States. If you are using our App from outside the United States, please be aware that your information (including your Account Information and Analytics Data) will be transferred to, stored, and processed in the United States.

We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Data Retention and Deletion

We retain your personal information for as long as your account is active or as needed to provide you with our services.

We will delete individual customer data within 90 days of the end of your service or the termination of your account, unless a longer retention period is required by law.

10. Your Data Rights (EEA & California)

Depending on your location, you may have specific rights regarding your personal data.

For users in the European Economic Area (EEA):
You have the right to access, rectify, or erase your personal data, as well as the right to restrict and object to certain processing of your data, and the right to data portability.

For users in California:
You may have rights under the California Consumer Privacy Act (CCPA) to know what personal information we collect and to request its deletion, subject to certain exceptions.

To exercise any of these rights, please contact us. We will respond to all requests in accordance with applicable data protection laws.

Email: sendsweep@gmail.com

Phone: (615) 854-7111

Mail: P.O. Box 4, Woodlawn, TN 37191

11. Children’s Privacy

The SendSweep website and apps are not directed to anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

Where required by law, we will also obtain your consent to material changes.

13. Contact Us

If you have any questions about this Privacy Policy, or about how your data is handled when using SendSweep or SendSweep Lite, please contact us:

Email: sendsweep@gmail.com

Phone: (615) 854-7111

Address: P.O. Box 4, Woodlawn, TN 37191

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